Virtual Transportation Support Services

The logistics and transportation industry operates at high speed — and any delay in communication, documentation, or coordination can cause costly disruptions. At Asman Infosys, our Virtual Transportation Assistants (VTAs) are trained to handle the essential back-office operations that keep your fleet, freight, and workflows running smoothly. Whether you’re a freight broker, dispatcher, fleet owner, or independent carrier, we help you stay on track with scalable, remote support that saves you time and money.

What Our Virtual Transportation Assistants Can Do For You:

1. Dispatch Coordination & Driver Communication

Your dispatch schedule is the heartbeat of your business. Our VAs help you coordinate loads, routes, and timing with drivers and carriers — ensuring everyone’s in sync and moving.

Services Include:
• Assigning loads and confirming dispatches
• Coordinating driver schedules and availability
• Tracking shipments in real time
• Communicating ETAs and load status
• Relaying route changes or customer updates

Ideal For: Carriers and brokers looking to keep their drivers informed and operations seamless — without getting buried in calls and messages.

2. Load Tracking and Status Updates

Visibility is key in transportation. We make sure you and your clients are always in the loop by tracking freight and updating stakeholders along the way.

Services Include:
• Monitoring GPS or TMS systems
• Providing proactive delivery updates
• Logging transit checkpoints
• Communicating delays or exceptions
• Verifying delivery confirmations

Ideal For: Dispatchers, freight forwarders, or 3PLs who want transparency across their delivery pipelines.

3. Document Management (BOLs, PODs, Invoices)

The paperwork involved in transport is endless — but we handle it with precision. From uploading PODs to organizing invoices, we keep everything audit-ready.

Services Include:
• Uploading and organizing Bills of Lading and Proof of Delivery
• Filing invoices and payment confirmations
• Matching documents to load or trip numbers
• Managing digital folders in cloud storage
• Supporting compliance documentation

Ideal For: Transport companies that need fast, accurate document handling without missing deadlines or misplacing files.

4. Fleet Maintenance Scheduling and Compliance

Maintenance is more than just fixing vehicles — it’s about staying DOT compliant and reducing downtime. Our VAs help you stay on schedule and within regulation.

Services Include:
• Scheduling preventative maintenance or inspections
• Logging repairs and maintenance reports
• Monitoring vehicle logs and inspection checklists
• Notifying managers of expiring registrations or insurance
• Keeping up with compliance audits

Ideal For: Fleet managers and owner-operators who want to avoid fines, breakdowns, and paperwork overload.

5. CRM and Load Board Management

Stay organized and in control of your operations pipeline. Our VAs help maintain up-to-date data across your CRMs, load boards, and partner directories.

Services Include:
• Posting or updating loads on DAT, Truckstop, etc.
• Managing carrier or broker profiles
• Updating client or lane history in CRM tools
• Flagging follow-ups and pending tasks
• Organizing spreadsheets and dashboards

Ideal For: Companies using TMS or CRM tools to manage relationships and loads more efficiently.

Why Choose Asman Infosys for Virtual Transportation Support?

• 🚛 Industry-Specific Knowledge: Our VAs are familiar with trucking, logistics, and freight systems
  • 🔧 Hands-Free Operations: We handle the backend while you focus on the road ahead
  • 💼 Scalable Team: Whether you need one VA or a full remote team, we grow with your business
  • 🔒 Secure & Confidential: We use secure systems and protocols to protect your operations data
  • 💬 Real-Time Support: Need updates on the fly? Our assistants work your hours and stay in touch

Ideal For:

• Freight Brokers
  • Trucking Companies & Dispatchers
  • 3PLs & Logistics Providers
  • Fleet Managers
  • Independent Owner-Operators