Airbnb Virtual Assistant
Managing short-term rentals is rewarding — but also demanding. Between constant guest communication, calendar juggling, and coordinating cleanings, it can quickly become a full-time job. Our Airbnb Virtual Assistants specialize in the day-to-day operations of short-term rental management, helping you scale your hosting business while maintaining 5-star guest satisfaction.
Whether you’re an individual host or managing multiple properties, we take care of the backend — so you can focus on growth, guest experience, and maximizing occupancy.
What Our Airbnb VAs Can Do for You:
1. Managing Listings Across Multiple Platforms
Your properties need to shine on every channel. Our VAs ensure your listings stay competitive, accurate, and optimized on platforms like Airbnb, VRBO, Booking.com, and more.
Services Include:
- Creating and updating property descriptions, pricing, and amenities
- Uploading and editing high-quality photos and captions
- Adjusting rates based on seasonal trends or availability
- Ensuring compliance with platform rules and local regulations
- Monitoring performance metrics and review scores
Ideal For: Hosts looking to grow across platforms without managing each one manually.
2. Guest Messaging, Inquiries & Review Management
Communication is key to excellent guest experiences. Your VA handles it all — promptly and professionally — from first contact to final review.
Services Include:
- Responding to inquiries, booking questions, and special requests
- Managing check-in/check-out instructions and automation
- Answering guest issues or emergencies in a timely, polite manner
- Encouraging positive reviews and addressing negative feedback
- Following up with guests post-stay for feedback or rebooking offers
Ideal For: Busy hosts who want to maintain 24/7 guest communication without being on call.
3. Coordinating Cleanings & Maintenance
Keep your property spotless and guest-ready with seamless coordination between cleaners, handymen, and your calendar.
Services Include:
- Scheduling cleanings between bookings
- Alerting vendors to damages, repairs, or maintenance needs
- Sending reminders and checklists to cleaning teams
- Verifying turnover completion and guest-readiness
- Managing vendor communication via email, text, or apps like Turno or Properly
Ideal For: Property owners who rely on local teams but want centralized oversight and communication.
4. Calendar Management & Availability Syncing
Avoid double bookings or calendar mishaps by letting your VA keep everything in sync — across all your rental platforms and schedules.
Services Include:
- Syncing calendars across Airbnb, VRBO, Booking.com, and direct bookings
- Blocking unavailable dates and updating minimum stays
- Monitoring events or holidays for strategic pricing and availability
- Alerting you to booking gaps or high-demand windows
- Coordinating long-term or off-season rental options
Ideal For: Multi-property managers or part-time hosts balancing rentals with personal calendars.
5. Guest Experience Optimization
High ratings mean more bookings. Our VAs help deliver a smooth and memorable stay — with proactive support every step of the way.
Services Include:
- Customizing welcome messages and digital guidebooks
- Personalizing communication based on guest profiles
- Handling special touches like birthday wishes or local recommendations
- Monitoring and resolving negative feedback quickly
- Helping implement automated guest flows via tools like Hospitable or Hostaway
Ideal For: Hosts who prioritize guest satisfaction and want to earn Superhost status.
Why Choose Our Airbnb Virtual Assistants?
- 🏠 Trained in Short-Term Rental Ops: Familiar with Airbnb guidelines, hospitality standards, and hosting software
- 💬 Always Available: Provides fast, friendly support across time zones
- 🧼 Clean & Consistent Turnovers: Maintains tight coordination with cleaning and maintenance crews
- 📆 Multi-Platform Expertise: Handles listings and bookings across several rental platforms
- 💡 Strategic Support: Helps you optimize pricing, occupancy, and reviews
Ideal For:
- Airbnb and VRBO hosts juggling multiple properties
- Property management companies with growing portfolios
- Vacation rental investors looking to scale operations remotely
- Busy professionals hosting part-time or seasonally